Question 1

My student is missing from DMAC, how do I add them?

Accepted Answer

The student ID (social security) or their TSDS number might be missing from the class roster file.  It will import once the number is corrected in the student management system.  Read More

Question 2

I am not a Teacher of Record, but have students tied to me.  How can I see my class?

Accepted Answer

District or Campus Administrators and Managers can create and lock a class to prevent it from being reset with class roster uploads.  Read More

Question 3

What all can Utilities do?

Accepted Answer

Utilities is such a powerful too.  It is the system management tool that allows you to manage passwords, identify class information, maintain teacher accounts, and so much more!  Read More

Question 4

Where do I upload data in DMAC?

Accepted Answer

District Administrators and Managers can upload data files by selecting Upload > Data Upload from the top navigation bar in Utilities.  Read More

Question 5

Where do I go to view the services selected on our contract?

Accepted Answer

From Utilities > Services.  Read More

Question 6

What are the types of User Roles are in DMAC?

Accepted Answer

Question 7

Where do I search for teachers in DMAC?

Accepted Answer

District and Campus Administrators - or - Managers can use the Teacher section in Utilities to: search for, view, add, edit and delete teacher accounts or send out password reset emails.  Read More

Question 8

How do student records get into DMAC?

Accepted Answer

Student records are automatically generated in Utilities when your school submits a Class Roster data file from your Student Management System (ex: Skyward or Ascender).  Read More

Question 9

How do I create student groups in Utilities?

Accepted Answer

Create custom Student Groups in DMAC that can be used to search in Student Portfolio or create reports in State Assessment and TEKScore.  Read More

Question 10

Where do I find reports in Utilities?

Accepted Answer

From the top navigation bar, click Reports.  Read More

Question 11

Can we have multiple District Administrators?

Accepted Answer

Yes. The current District Administrator or Superintendent can email Support@dmac-solutions.net to request new admin accounts. Provide Name and Email address of new user.

Question 12

Can one account have access to multiple campuses?

Accepted Answer

You can create District User or Manager accounts and restrict access to specific campuses. After the account is created, click the paper/pencil Edit icon and add campuses under “Add User to Campus”.  Read More

Question 13

How do I upload files?

Accepted Answer

Only District Administrators or District Managers can upload files in Utilities > Upload > Data Upload.  Read More

Question 14

Why are some of my teachers listed twice?

Accepted Answer

Teachers will have duplicate accounts when an account is manually created by the district prior to the teacher importing into DMAC via a class roster file. If the local and state ID do not exactly match, a duplicate account is created. Read More

Question 15

Can DMAC sync with ClassLink?

Accepted Answer

We sync with Classlink for Student SSO, not for rostering. To set up Student SSO, from your Classlink Portal, share your OneRoster data with DMAC and send an email to support@dmac-solutions.net and we will complete the setup.  Call us if you need help!

Question 16

How do I move an account to a different campus?

Accepted Answer

DMAC allows you to edit campus and district-level accounts. If you need to move a user to a new campus, or change their role in DMAC, go to Utilities, click the pencil/paper icon to edit their account, and update the location/role as necessary.  Read More

Question 17

Why has DMAC not rolled up my students yet?

Accepted Answer

DMAC imports the most current roster file submitted by the district. At the 
beginning of the year(mid-July) we send an email to all districts with automated rosters requesting they inform us when their rosters are complete in their Student Management system and ready for import. We will follow up with districts in early September if they have a current contract and roster imports have not been established for the current school year. If districts do not have an automated roster file, they have to pull a file from their SMS and upload it through Utilities for import. Once the roster file is imported, accounts in utilities will match the district’s SMS for teachers and students.  Read More

Question 18

Why does my teacher keep disappearing from DMAC?

Accepted Answer

If you have manually created a teacher account that keeps dropping out of DMAC, you need to add a locked class for that teacher.  Read More

Question 19

How do I give an Inclusion teacher access to their students?

Accepted Answer

You will need to create a Teacher account for them, then add a locked class that includes their students.  Read More

Question 20

Why can I not see test scores from my last year students?

Accepted Answer

In accordance with FERPA regulations, Teacher accounts may only access students who are currently rostered to them.  Read More

Question 21

Can I copy a class in Utilities?

Accepted Answer

Yes! In a teacher account in Utilities, you can copy over their class list for a pull-out or inclusion teacher.  Read More

Question 22

How can I get my DMAC Password?

Accepted Answer

Contact a DMAC District or Campus Administrator at your school or the DMAC Helpdesk at 1.8666.988.6777 or support@dmac-solutions.net.

Question 23

How do I upload snapshot data?

Accepted Answer

In Utilities, click Upload > Snapshot and follow the directions listed HERE.

Question 24

How do you hide content in TAG?

Accepted Answer

From Settings, District Administrators can select Content to hide. Read more.

Question 25

Why can I not see TEKS-RS Questions in TAG?

Accepted Answer

Your school district must purchase TEKS-RS through TCMPC in order for the items to be available in your TAG Account.  Read More

Question 26

How do I update Text-to-Speech settings?

Accepted Answer

Click TTS from the top bar in TAG.  Read More

Question 27

How do I build a new test in TAG?

Accepted Answer

Click the new icon or Tests > New.  Read More

Question 28

How do I add items to a test?

Accepted Answer

After starting a new test use the filter to narrow down and select the items.  Read More

Question 29

Can I search for specific item types to use on a test?

Accepted Answer

Yes!  You can narrow down the items you are searching for with the advanced search.  Read More

Question 30

Can you copy a TEA released test in TAG?

Accepted Answer

Yes!  The only way to make changes to a TEA test or item in TAG is to make a copy.  Read More

Question 31

What other item sources do you have in TAG?

Accepted Answer

Users have access to Eureka, Carnegie, Amplify, O'dell and PhD items.  Read More

Question 32

How do you edit tests in TAG?

Accepted Answer

Need to update or edit a test?  Easy!  Click the edit icon beside the test.  If there is no edit icon, make a copy and make changes.  Read More

Question 33

How do I access all the tests in TAG?

Accepted Answer

The test library is the default screen in TAG.  You can also access it by clicking Tests > Search from the top.  Read More

Question 34

How do I create a new item in TAG?

Accepted Answer

To create a new user item, click new on the test library or Items > New.  Read More

Question 35

Can you help me format a test item in TAG?

Accepted Answer

Absolutely!! There are many different ways to customize a item.  Click here to learn how.  Read More

Question 36

Are there any Early Childhood assessment questions?

Accepted Answer

Yes!  Select the grade level on the left to access items from Pre-K up to 12th grade.  Read More

Question 37

Do you have the Spanish TEKS available for test items?

Accepted Answer

Yes we do!  Select Languages Other Than English from the Content Area drop-down.  Read More

Question 38

What kind of item types do you have in TAG?

Accepted Answer

The item types available are Multiple Choice, Text Entry, Match & Order, Highlight & Drawing and Math.  Read More

Question 39

How do I create a Single Response Item in TAG?

Accepted Answer

Watch Here

Question 40

How do I create a Multiple Response Item in TAG?

Accepted Answer

Watch Here

Question 41

How do I create a True/False Item in TAG?

Accepted Answer

Watch Here

Question 42

How do I create an Inline Choice Item in TAG?

Accepted Answer

Watch Here

Question 43

How do I create an Extended Text Item in TAG?

Accepted Answer

Watch Here

Question 44

How do I create a Numeric Item in TAG?

Accepted Answer

Watch Here

Question 45

How do you create a Short Text Item in TAG?

Accepted Answer

Watch Here

Question 46

How do you create an Inline Text Item in TAG?

Accepted Answer

Watch Here

Question 47

How do you create a Match Table Grid Item in TAG?

Accepted Answer

Watch Here

Question 48

How do you create a Drag and Drop Inline Item in TAG?

Accepted Answer

Watch Here

Question 49

How do you create a Hot Spot Item in TAG?

Accepted Answer

Watch Here

Question 50

How do you create a Hot Text Item in TAG?

Accepted Answer

Watch Here

Question 51

How do I create an Equation Editor Item in TAG?

Accepted Answer

Watch Here

Question 52

How do I create a Fraction Model Item in TAG?

Accepted Answer

Watch Here

Question 53

How do I create a Basic Graphing Item in TAG?

Accepted Answer

Watch Here

Question 54

How do I create an Intermediate Graphing Item in TAG?

Accepted Answer

Watch Here

Question 55

How do I create an Advanced Graphing Item in TAG?

Accepted Answer

Watch Here

Question 56

How do I format a passage?

Accepted Answer

In TAG, click Passages and click the edit icon.  If edit is not available, make a copy first. Read More

Question 57

Can I create a new User Passage?

Accepted Answer

Yes!  In TAG > Passages, click New.  Read More

Question 58

How do I add a fraction in TAG?

Accepted Answer

We have put together some helpful documentation to use when adding fractions and other math symbols for you.  Read More

Question 59

I've built my test in TAG, how to I make it an Online Assessment?

Accepted Answer

Click the Export to TAG button from the Test Library screen.  Read More

Question 60

How do I view if an item has CLS or TTS attached to it?

Accepted Answer

Items with CLS (content and language supports) and/or TTS (test to speech) supports will have colored boxes noting the support in the item list.  Read More

Question 61

Can I print my test in TAG?

Accepted Answer

You may print your test if it does not include any new item types.  Read More

Question 62

Can I scan a PDF to create my test in TAG?

Accepted Answer

No. You may upload a PDF as a source document to use as a reference, but TAG will not auto-create items from a PDF.  Read More

Question 63

Can I add Content and Language Supports to TAG and TEKS-RS items?

Accepted Answer

In order to edit TAG and TEKS-RS items, you must first copy the item. When you have your “user” version of the item, it can be edited to add CLS.  Read More

Question 64

Where did my TAG test go?

Accepted Answer

There are a couple of reasons you may not be seeing a test you created in TAG.

1. You may have started your test but did not add items yet. If this is the case, set your Course and Content to “All”. Once items have been added you will be able to find your test under the applicable course/content.  Read More

2.  an ID update occurred in your account. If this is the case, your District Administrator is able to reassign your TAG content to your updated account. District Admins can do this via the Admin tab by selecting Reassign Content. Additional support can be provided by contacting support@dmac-solutions.net.

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FAQs - Search by Topic

My student is missing from DMAC, how do I add them?

I am not a Teacher of Record, but have students tied to me. How can I see my class?

What all can Utilities do?

Where do I upload data in DMAC?

Where do I go to view the services selected on our contract?

What are the types of User Roles are in DMAC?

Where do I search for teachers in DMAC?

How do student records get into DMAC?

How do I create student groups in Utilities?

Where do I find reports in Utilities?

Can we have multiple District Administrators?

Can one account have access to multiple campuses?

How do I upload files?

Why are some of my teachers listed twice?

Can DMAC sync with ClassLink?

How do I move an account to a different campus?

Why has DMAC not rolled up my students yet?

Why does my teacher keep disappearing from DMAC?

How do I give an Inclusion teacher access to their students?

Why can I not see test scores from my last year students?

Can I copy a class in Utilities?

How can I get my DMAC Password?

How do I upload snapshot data?

How do you hide content in TAG?

Why can I not see TEKS-RS Questions in TAG?

How do I update Text-to-Speech settings?

How do I build a new test in TAG?

How do I add items to a test?

Can I search for specific item types to use on a test?

Can you copy a TEA released test in TAG?

What other item sources do you have in TAG?

How do you edit tests in TAG?

How do I access all the tests in TAG?

How do I create a new item in TAG?

Can you help me format a test item in TAG?

Are there any Early Childhood assessment questions?

Do you have the Spanish TEKS available for test items?

What kind of item types do you have in TAG?

How do I create a Single Response Item in TAG?

How do I create a Multiple Response Item in TAG?

How do I create a True/False Item in TAG?

How do I create an Inline Choice Item in TAG?

How do I create an Extended Text Item in TAG?

How do I create a Numeric Item in TAG?

How do you create a Short Text Item in TAG?

How do you create an Inline Text Item in TAG?

How do you create a Match Table Grid Item in TAG?

How do you create a Drag and Drop Inline Item in TAG?

How do you create a Hot Spot Item in TAG?

How do you create a Hot Text Item in TAG?

How do I create an Equation Editor Item in TAG?

How do I create a Fraction Model Item in TAG?

How do I create a Basic Graphing Item in TAG?

How do I create an Intermediate Graphing Item in TAG?

How do I create an Advanced Graphing Item in TAG?

How do I format a passage?

Can I create a new User Passage?

How do I add a fraction in TAG?

I've built my test in TAG, how to I make it an Online Assessment?

How do I view if an item has CLS or TTS attached to it?

Can I print my test in TAG?

Can I scan a PDF to create my test in TAG?

Can I add Content and Language Supports to TAG and TEKS-RS items?

Where did my TAG test go?

How do I add my own question to a passage?

Why do I not see the export to TEKScore button on TEKS-RS tests?

Does DMAC have the Released STAAR tests?

How do I add a passage to a test?

Can I combine tests in TAG?